Privacy Policy
Last updated: February 8, 2025
Introduction
Clearstone Somerville Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you request a quote, contact us, or use our services, we may collect personal information including your name, email address, phone number, mailing address, property address, and payment information. We collect this information when you voluntarily provide it through our contact forms, phone calls, emails, or in-person consultations.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected through cookies and similar tracking technologies.
Project Information
When providing services, we may collect information about your property, project requirements, photographs of the work site, and project specifications.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your requests for quotes and information
- Communicate with you about your project
- Schedule appointments and service calls
- Process payments and maintain financial records
- Send you updates, newsletters, and promotional materials (with your consent)
- Respond to your inquiries and provide customer support
- Comply with legal obligations and resolve disputes
- Improve our website and user experience
- Analyze usage patterns and trends
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, website hosting, and data analysis. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records and financial information are retained in accordance with applicable legal and tax requirements.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Restriction: Request restriction of processing your personal information
- Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Clearstone Somerville Concrete
165 Middlesex Ave #1200, Somerville, MA 02145
Phone: (617) 634-5990
Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.